Terms of Use

Last updated: March 2026

Welcome to Contract NW. By accessing or using our services, you agree to be bound by these Terms of Use. Please read them carefully.

Acceptance of Terms

By accessing and using Contract NW's services, you accept and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our services.

Description of Services

Contract NW provides:

  • AI-powered voice assistant services for appointment scheduling
  • Website development and SEO optimization
  • Virtual receptionist and FAQ handling
  • Calendar integration and management tools

User Accounts

Registration

To access certain features, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.

Acceptable Use

You agree not to:

  • Use our services for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Upload malicious code or content
  • Impersonate another person or entity
  • Use our services to send spam or unsolicited communications

Payment Terms

Subscription fees are billed in advance on a monthly basis. You agree to pay all applicable fees. We reserve the right to change our pricing with 30 days notice.

Intellectual Property

All content, features, and functionality of our services are owned by Contract NW and are protected by copyright, trademark, and other intellectual property laws.

Limitation of Liability

Contract NW shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.

Termination

We may terminate or suspend your account at any time for violations of these terms. You may cancel your account at any time by contacting us.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our services.

SMS Terms of Service

By opting in to receive SMS messages from Contract NW LLC ("Contract NW"), you agree to receive text messages related to your inquiries, appointments, and services.

Program Description

Contract NW sends SMS messages including appointment confirmations, scheduling reminders, and follow-up communications related to requested services.

Message Frequency

Message frequency may vary depending on your interaction with our services.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any message. You will receive a confirmation message after opting out.

Help Instructions

For assistance, reply HELP to any message or contact us at support@contractnw.com.

Privacy

We respect your privacy. Your mobile information will not be shared with third parties for marketing purposes. Please review our Privacy Policy at https://www.contractnw.com/privacy/.

Contact Us

If you have questions about these Terms of Use, please contact us at: support@contractnw.com